Sarpy County proclaims National Public Safety Telecommunications Week, honors two 911 telecommunicators

The Sarpy County Board of Commissioners on April 15, 2025 proclaimed April 13–19, 2025 as National Public Safety Telecommunications Week and recognized staff from the county emergency communications center for recent life‑saving work.

Bill Muldoon, Sarpy County emergency communications director, read a proclamation that described telecommunicators as a "lifeline to residents" and noted the county's emergency communications center receives thousands of calls monthly. Muldoon said the center averages 4,997 911 calls and 68,624 nonemergency calls per month, figures he read during the proclamation.

Muldoon and the board recognized two employees. Eric (last name not specified in the transcript), a 26‑year telecommunicator, received a "Stork" award after assisting a caller whose wife gave birth while paramedics were en route on Feb. 22. Courtney (last name not specified), a call taker, was credited for actions that helped deputies locate and recover a 17‑year‑old girl and led to the arrest of an adult man; Muldoon said a trucker couple reported concerns to 911 and Courtney relayed location and identifying details that were broadcast to deputies.

Commissioners and county staff thanked the communications team for their work and invited employees to provide input on a planned new facility for the emergency communications center. No formal vote was recorded on the proclamation; the recognitions were presented as part of the agenda's awards and proclamations section.