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Former bank manager warns Garland seniors about evolving scams, urges caution with calls and money transfers

3221856 · April 3, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Maria Hazenkullen, a community manager and 34-year bank veteran, told Garland seniors that scams have grown more sophisticated, urged them to avoid answering unknown calls, not to say 'yes' on calls, to stop and verify requests, and to know their bank’s contact numbers.

Maria Hazenkullen, a community manager and former JPMorgan Chase banker with 34 years of experience, told attendees at a Garland Senior Center meeting that scams targeting older adults are increasingly clever and often rely on urgency or emotional pressure.

"These scams and frauds have gotten really, really aggressive ... AI has played a big part in that as well," Hazenkullen said, and she recommended several practical steps seniors can take to reduce risk, including not picking up calls from unknown numbers,…

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