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Lake County designates week of April 2025 as National Public Safety Dispatchers Week

3027963 · April 17, 2025
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Summary

The Lake County Board of Supervisors adopted a proclamation recognizing the week of April 2025 as National Public Safety Dispatchers Week, highlighting dispatchers as the critical, often unseen link between the public and emergency responders and noting staffing shortfalls.

The Lake County Board of Supervisors designated the week of April 2025 as National Public Safety Dispatchers Week, adopting a proclamation that praised dispatchers as essential to public safety and public-safety responders.

Vice Chair Rasmussen, who read the proclamation to the board, said dispatchers "are the unseen heroes of law enforcement," and noted that emergency responders depend on the information dispatchers collect and relay.

The proclamation adopted by the board says that when emergencies occur, the prompt response of law enforcement officers, firefighters and emergency medical professionals is critical and that the safety of those personnel depends on the quality and accuracy of information obtained through the Lake County Central Dispatch Center. It states that public safety dispatchers are often citizens' first contact with emergency services, provide direction by radio and have contributed substantially to criminal apprehensions, fire suppression and patient treatment by exhibiting "compassion, understanding" and professionalism. The proclamation was signed by Chair EJ Crandall and marked "passed and adopted this April 2025."

Sheriff Brad accepted the proclamation on behalf of the dispatchers, saying they "have all the communication" and that they "keep our citizens safe, and keep all of us safe." When asked about staffing, Sheriff Brad said the office was "down 1 supervisor and 2 dispatchers," and added that deputies were filling in for dispatch work.

A board member emphasized dispatchers' role in victim advocacy, saying dispatchers are the "first point of contact for victims" and face significant emotional and mental demands when handling traumatic calls. In public comment, Elise Jones, director of Lake County Behavioral Health Services, said she has worked closely with dispatch staff during integration of services over the past year and a half and called the collaboration "a great experience."

Following the proclamation reading, the board and guests posed for a photograph. The board encouraged citizens to join in recognizing the contributions of Lake County public safety dispatchers.

No formal vote tally was recorded in the transcript excerpt; the proclamation text indicates it was "passed and adopted" and signed by the chair.