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Washington County unveils first comprehensive service-level inventory and assessment
Summary
County staff presented an 18-month countywide service inventory and service-level assessment summarizing 297 distinct services across 23 departments, noting the work is a FY2023 snapshot and an internal data tool will be shared with commissioners for deeper review.
Washington County staff on a board meeting presented the county’s first comprehensive service-level inventory and an accompanying service-level assessment, summarizing how the county delivers nearly 300 distinct services and providing internal data tools for officials to explore funding, mandates and geography of service delivery.
The assessment, developed over about 18 months by county staff with consultant Jordan Henderson of Marina and Company and led in-house by Assistant County Administrator Marnie Kyle, inventories 297 discrete services across 23 departments and programs and characterizes each on five core dimensions: whether the service is mandated, who it serves, where it is delivered, how it is funded and how equity is incorporated. Kyle told the board the work is intended as a starting point for further inquiry, not as a final prioritization or budget recommendation.
County staff built two data tools: a comprehensive service-level assessment table (an Excel row for every service) and a service-level summary (a lookup record with notes for…
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