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Sampson County DSS outlines caseload pressure, funding mix and new corrective-action scrutiny
Summary
Department of Social Services Director Patty Santos told the county commissioners that high caseloads, staffing shortages and new state corrective-action enforcement are pressing local child-protection, adult-services and economic-assistance programs.
Patty Santos, director of the Sampson County Department of Social Services, told the Sampson County Board of Commissioners the agency is managing many federally mandated programs while facing staffing, caseload and funding pressures.
Santos explained that North Carolina’s social-services system is “federally mandated, state supervised, county administered.” She said mandated programs include child protective services (CPS), foster care, adult protective services, Medicaid eligibility, food and nutrition (SNAP), WorkFirst, child support, energy assistance (LIEAP) and others. She said program funding is an intricate mix of federal, state and county dollars and that some programs are capped while others are uncapped.
On child-protection staffing, presenters said CPS assessors are allotted a statutory or recommended caseload of about six…
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