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Council approves Kaizen contract to replace recreation-management system; no upfront license fees, 6% transaction fee
Summary
Bellflower approved a five-year agreement with Kaizen Laboratories to replace the city’s recreation-management platform. The vendor will provide hardware and mobile-friendly registration, ticketing and point-of-sale tools with no upfront licensing costs; the city will pay transactional fees (vendor fee ~6% plus standard payment-processing fees).
The Bellflower City Council on April 14 authorized the city manager to execute Agreement File No. 1089 with Kaizen Laboratories Inc. to replace the city’s recreation-management system. The unanimous 5–0 vote followed a staff presentation on limitations of the current platform and a demonstration by Kaizen representatives.
Parks and Recreation staff described the existing system as increasingly outdated for point-of-sale and membership management and said it lacked a modern mobile-friendly interface. PJ Milano, Parks and Recreation director, highlighted key features Kaizen…
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