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Syracuse City Payment Center reviews PayLock booting contract as it shifts more billing into PeopleSoft

2993744 · April 15, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

City finance officials told council members the City Payment Center is expanding automated billing in PeopleSoft and is studying alternatives to its PayLock booting contractor after staff reported the city subsidizes most booting costs.

Syracuse City Finance Commissioner Mike Cannizzaro and Deputy Commissioner Veronica Voss told a municipal finance briefing that the City Payment Center is increasing automated billing through PeopleSoft and is reviewing its PayLock booting contract after staff said the city currently subsidizes most booting costs.

The expansion of accounts receivable billing into PeopleSoft is aimed at automating more department billings, Cannizzaro said. "The line I would like to highlight is accounts receivable, and I give Vicki a lot of credit for this," Cannizzaro said, adding that the City Payment Center historically performed fewer billings and is shifting additional parking, water and other departmental billings into the PeopleSoft AR module.

That shift,…

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