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CTA outlines homeless outreach program, shelter placements and accelerated moving events; committee asks for crisis-response coordination
Summary
CTA staff told the ADA advisory committee that a $2 million intergovernmental agreement with the Department of Family and Support Services funds outreach on the Red and Blue lines; outreach partners have reported 17,586 encounters and 265 shelter placements through dedicated referral pathways as of the end of 2024.
Veronica Galanese, CTA chief operating officer, presented the agency’s homeless outreach work under an intergovernmental agreement (IGA) with the Chicago Department of Family and Support Services (DFSS). The IGA funds outreach on the Red and Blue lines and complements other city-funded outreach. Galanese told the committee the IGA provides $2,000,000 for outreach: two providers operate under the agreement — Thresholds (Red Line) and Haymarket (Blue Line O’Hare branch) — and additional outreach is funded by the Chicago Department of Public Health (CDPH) through its Night Ministry partnership at terminal stations.
Galanese gave the committee a multi-year tally of outreach activity. CTA and its outreach partners reported…
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