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Register of Deeds urges change from AIT land-records system, cites recurring errors and ARPA-funded costs
Summary
Carroll County’s Register of Deeds reported persistent problems with the current Applied Intelligence Technologies (AIT) land-records system, outlined past spending (including ARPA funds), and recommended evaluating a return to Fiddler Technologies or other vendors because of ongoing technical and support issues.
Karen Scaramite, Carroll County Register of Deeds, told commissioners April 14 that the county’s current land-records management system, provided by Applied Intelligence Technologies (AIT), has produced recurring and daily operational problems for county staff and title searchers and recommended the county evaluate replacing the system.
Scaramite described multiple operational problems: inconsistent or “capricious” search results where documents appeared and disappeared between searches; slow image retrieval; unintuitive recording and indexing procedures; limited indexing options…
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