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Council splits responsibility on one disputed utility bill, denies another appeal after meter test
Summary
Councilors voted to charge a disputed commercial water bill to the property owner while crediting the sewer portion; an earlier appeal involving an anomalous hotel water bill was denied after the city reported the meter tested accurate and the water registered as used.
Two customer appeals over large water bills drew extended council discussion and differing outcomes.
An owner representing a commercial building at 456 Brazosport Boulevard asked council to cancel about $3,500 in charges after staff said the account had been disconnected in June 2022 but later showed continuous water use from April–May 2023 while the building was vacant. The owner said the meter and valve are under city control and that the property had been secured; staff said the meter was turned off but not locked and that someone had reopened service while the account was inactive.
City staff told council the period of anomalous…
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