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Sheriff’s office tells Public Safety & Justice Committee it segregates emergent grievances; supervisors ask for clearer reporting
Summary
The committee reviewed the sheriff’s response to Moss Group grievance recommendations and asked the sheriff’s grievance unit to better separate emergency/health‑and‑safety grievances from routine complaints in future reports to demonstrate timely responses.
The Public Safety & Justice Committee on April 10 heard the sheriff’s office describe how its grievance unit categorizes and prioritizes complaints from people in custody following recommendations from the Moss Group.
Captain Mariette Rocek and Lieutenant Joseph Nguyen told supervisors that the grievance unit sorts incoming complaints and routes emergent health‑and‑safety matters immediately to the appropriate business unit. Captains and supervisors emphasized they want the public report to separate urgent, emergent grievances (medical,…
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