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Senators debate requiring DEED call center to be staffed at paid family and medical leave launch; amendments fail
Summary
Committee members proposed and debated amendments to require DEED to staff a call center for the paid family and medical leave launch. Two separate amendments seeking operational staffing at launch failed in committee; staff said DEED planned to staff up in advance but could not confirm a soft-launch schedule.
Senators in the Committee on Jobs and Economic Development spent substantial time on April 9 debating whether the Department of Employment and Economic Development should be required to have call-center staff available at and before the launch of the state's paid family and medical leave program.
The debate produced two roll-call amendments that both failed. Senator Erin Housley offered an amendment (A4) asking that DEED have personnel in place to answer calls on January 1, 2026, the program’s scheduled start. That amendment failed on a roll-call the committee recorded as 4 no, 3 yes. Later, Senator Mark Pratt offered an amendment (A14) that would have required operational support beginning Dec. 15, 2025; an oral modification to that…
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