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Resident complains about $3 trash rate increase and lack of notice; city to follow up with contractor
Summary
A resident told council he did not receive notice of a $3 increase from the city's trash hauler. City staff said franchise contract requires contractor notices and that they will confirm outreach and follow up.
During public comment on April 8, resident Agorberto (Robert) Rodriguez said he had not received advance notice of a $3 increase to his trash bill and said the company’s rates had risen significantly in recent months.
City staff responded that solid-waste services are provided under a franchise agreement with UWS and that the contract allows an annual CPI-based rate adjustment. Staff said notices are part of the contractor’s required outreach and that both the contractor and the city send notifications; staff committed to double-checking that the notices were dispatched and to follow up with Mr. Rodriguez.
No formal action was taken; staff said they will report back on the notice process and confirm whether outreach met franchise requirements.
