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Wylie honors dispatchers and proclaims April Child Abuse Prevention Month; nonprofits outline foster‑care support
Summary
Mayor Matthew Porter read proclamations recognizing National Public Safety Telecommunicators Week and April as Child Abuse Prevention Month. The council and nonprofit partners highlighted dispatch stats and local foster‑care supports during the presentation.
Mayor Matthew Porter and council members used the April 8 meeting to recognize public safety telecommunicators and to proclaim April 2025 as Child Abuse Prevention Month in Wylie.
Mayor Porter read a proclamation honoring the city’s 9‑1‑1 dispatch team and cited statistics staff provided: the dispatch center answered about 72,000 phone calls in 2024, including approximately 16,809 emergency 9‑1‑1 calls, and reported an average answer time of 2.2 seconds. A dispatch manager and members of the dispatch team introduced themselves and described staffing: 12 dispatchers, one CAD analyst, three supervisors and a manager; the team reported an average call‑answer target of 1 minute and a 2024 average of 30 seconds from answer to dispatch.
Porter also presented a proclamation recognizing Child Abuse Prevention Month and invited representatives from local nonprofits to explain services. Speakers included K. Dixie Jeffers of Foster Friends,…
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