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Council approves pay-grade realignment and organizational changes for PSAP dispatch center
Summary
City Council approved organizational changes for the Public Safety Answering Point (PSAP) including pay-grade realignment, renaming lead dispatchers to shift supervisors and expanded training and recruitment initiatives.
The Minot City Council unanimously approved on April 7 an organizational restructuring and pay-grade realignment for the city’s PSAP dispatch center intended to address staffing, training and morale problems identified in recent reviews.
Chief Kelly described a months-long assessment that included one-on-one meetings with dispatch staff, study visits to other centers (Williston, Grand Forks, Fargo and…
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