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City presents 2024 citizen survey: housing affordability and jobs remain top concerns
Summary
City staff presented results from the 2024 mailed citizen survey (1,200 sampled), noting a response rate in the low 30s, a 95% confidence interval ±5.5%, and key findings that access to affordable housing scored lowest while perceptions of parks and emergency services scored high.
City staff presented the 2024 citizen survey results to the council, reviewing methodology and headline findings: the mailed survey used a random sample of 1,200 residential addresses, yielded a response rate in the low 30s and a 95% confidence interval of ±5.5 percentage points.
Staff said the city has conducted comprehensive mailed surveys since 2002 (skipping 2020) as a tool to measure resident satisfaction with services and to inform resource…
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