Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Hooper staff proposes using outside collector for overdue utility accounts
Summary
City staff recommended contracting with Bonneville Collections to pursue long-unpaid utility accounts; council members asked for more detail and plan to discuss further at upcoming budget meetings.
Hooper City staff told the council Thursday they are exploring a contract with Bonneville Collections to collect long-delinquent utility accounts and reduce annual write-offs.
Monica Barnes, the city'0s utility clerk, joined staff discussion on arrears and said the collections firm charges an additional collection fee that is billed to the resident, not the city. The firm'0s standard fee percentage presented in staff materials was 33.33% of the collected amount.
Why it matters: The city said it currently issues late notices and shutoff warnings, but staff spend significant time managing…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
