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Council confirms Dean Hansel to information technology commission after discussion on 3-1-1, digital divide and virtual-reality tools
Summary
The Los Angeles City Council confirmed Dean Hansel to the Board of Information Technology Commissioners, with councilmembers pressing him on the 3-1-1 rollout, 9-1-1 capacity and strategies to bridge the digital divide including use of multilingual web tools and virtual reality.
The Los Angeles City Council on Sept. 25 confirmed Dean Hansel to the Board of Information Technology Commissioners after a floor discussion that focused on the city’s 3-1-1 project, 9-1-1 capacity shortfalls and using online tools — including virtual reality — to improve communications with neighborhood councils.
Councilmember Garcetti questioned Hansel about the city’s 3-1-1 project and asked how he assessed its status. Hansel said, “Well, where we're at is is way behind schedule with it. And, it's a, it's particularly right now because of what looks like is happening in the nation. I think it's a particularly important issue because there's a danger. You know, the 9 1 1 system is already, way over capacity. It's it's overwhelmed.”
The exchange framed the…
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