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IT director outlines $3.3M annual program, cybersecurity upgrades and NextGen 911 transition
Summary
IT Director Mike Cook briefed the commission on the city’s information‑technology operations, a roughly $3.3 million annual budget, a 10‑year replacement plan for devices, investments in backups and cybersecurity, and a project to migrate 9‑1‑1 services to a VoIP NextGen system with improved failover.
Mike Cook, the city’s IT director, told the Budget & Finance Commission on April 15 that the Information Technology internal‑service fund runs approximately $3.3 million a year, supports roughly 700 user accounts and eight full‑time IT staff, and covers a 10‑year replacement plan and day‑to‑day operations.
Why it matters: IT operations underpin city services — from permitting and finance systems to police dispatch and the NextGen 9‑1‑1 transition. Commissioners said they wanted clearer data integration and easier public‑facing search on the city website.
Key items from the presentation
Budget and staffing
Cook described two core budget buckets: the IT replacement program (periodic, lumpy costs tied to hardware lifecycle) and the annual core operating budget. He said the city smooths large replacement costs by leasing major items…
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