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Committee backs creation of legislative ombudsman for Department of Correction after testimony from agency and advocates
Summary
Lawmakers voted 23‑0 to send a bill creating a legislative ombudsman office for the Department of Correction to Finance and Ways and Means after TDOC officials and outside advocates testified about authority, staffing and overlap with existing investigative units.
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The committee voted unanimously, 23‑0, to advance House Bill 4 54 to Finance, Ways and Means. The legislation would create a legislative office to perform oversight and receive complaints related to the Department of Correction.
Sponsor Chairman Hurt said similar offices exist in 19 states and the District of Columbia and that the proposal is intended to improve oversight and make government more efficient. The bill’s backers told the committee the office would serve as a neutral legislative arm to review complaints and monitor correctional conditions.
Richard Muckle, deputy commissioner for the Department of Correction, testified that the department’s concerns are not about transparency but about the scope of investigatory authority and the practical impact of overlapping reviews. Muckle told the committee the department conducts both criminal and administrative investigations — about 2,400 last year — and has a constituent services platform that logged more than 4,000 inquiries in its first year. Muckle said the bill’s current language gives the proposed ombudsman broad authority to investigate on its own initiative and to pursue any complaint received, and that the department was concerned about potential resource and coordination issues.
John Gleason of Action Now Initiative and representatives of advocacy groups said the bill’s complaint language is similar to statutes in other states (Gleason referenced Michigan’s statute) and noted that newly created legislative offices often expand staff after they demonstrate workload. Gleason said the amendment before the committee was constructed after consultations with members of both chambers and reflected feedback from stakeholders.
Chairman Hurt said he met with TDOC Commissioner Estrada and emphasized the intent was not to indict the department but to provide another oversight mechanism. After public testimony and questions about standards, staffing and overlap, the committee voted to advance the bill. The legislation specifies an effective date of Jan. 1, 2026, and supporters said the office would be a legislative entity subject to the Legislature’s appropriation and oversight.
Lawmakers asked for clarity on how the office would coordinate with TDOC investigations and requested more detail on staffing and resources if the bill moves forward in the budget process.

