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El Mirage council approves Civic Plus mass-notification service for texts, emails and voice alerts
Summary
The City of El Mirage approved a statement of work with Civic Plus for a mass-notification system intended to deliver multilingual text, email and voice alerts, with a planned rollout by July 1.
The El Mirage City Council on April 15 voted to implement a new mass-notification system from Civic Plus that will allow residents and businesses to opt in to text, email and voice alerts for routine messages and public-safety notifications.
City staff described the Civic Plus platform as a tool for direct messaging that complements social media and integrates with the Integrated Public Alert and Warning System (IPAWS). The system supports multilingual messaging (more than 60 languages), geotargeting for localized incidents, ADA accessibility…
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