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Council grants partial water-bill relief after confirmed leaks

3379366 · March 13, 2025
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Summary

Castle Dale council approved relief for residents who repaired water service lines after confirmed leaks; two cases were approved under the city's relief policy, each for about half the overcharge.

The Castle Dale City Council approved partial relief for two residents whose unusually high water bills were caused by underground leaks.

Walt Johnson told the council he discovered a leak after a meter reading showed 53,000 gallons rather than his typical 3,000. Public works staff confirmed the leak was between the meter and the first branch; Johnson said he replaced about 100 feet of pipe, upgraded to 2.50 blue piping, and restored the line. Council discussed the municipal ordinance allowing relief of up to 50 percent for verified leaks. A motion to relieve Johnson's bill to $48.76 passed unanimously.

A second property owner (Clyde, first name only in the record) described a similar high-usage reading and said he replaced a line of about 230 feet from the meter to the lawn. The council voted to grant relief of $322.12 under the same ordinance provision.

Council members noted the need to record the verification work and reminded staff to review installation practices and inspection responsibilities. The relief decisions were made under the council's existing policy and recorded as one-time adjustments to the residents' accounts.