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Ombudsman for Corrections highlights rising caseloads and requests additional staff in budget materials

2813083 · March 28, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Margaret Zadra, Ombudsperson for Corrections, told the committee the office's complaint volumes and case complexity have increased and that the office's FY26 request funds additional FTEs and IT infrastructure to manage complaints and provide investigations and victim/stakeholder assistance.

Margaret Zadra, Ombudsperson for Corrections, briefed the committee on the ombudsman's statutory mission to review complaints at Department of Corrections facilities and licensed facilities and to publish reports and recommendations. Zadra emphasized the office's independence from the DOC and said the office handles complaints from incarcerated people, staff, and community…

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