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Committee hears pitch for MD Health Pathways telehealth; staff asked to prepare council presentation
Summary
MD Health Pathways representatives described an app/text-based telehealth service already operating in other Texas and South Carolina communities and answered council questions about scale, cost, language access and opt-out billing; the committee asked staff to work with MD Health Pathways to prepare a presentation for full council.
Representatives of MD Health Pathways presented an app- and text-based telehealth service to the Community Services Committee and answered council questions about scale, cost, language access and enrollment models. Committee members asked staff to prepare a full-council presentation for an April meeting or work session.
Dr. Dirk Parrott, a physician and the program’s founder, described the service as an access point for primary and urgent care that begins with a text message and can escalate to video or in-person referral as needed. "It's as simple as texting a friend," Parrott said, describing how the service triages patients and often provides same-day prescriptions or directed referrals to…
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