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Mobile CARE team reports 98% diversion rate; Carrboro to join pilot with funded social‑worker position

2809039 · March 27, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

County staff updated the joint meeting on the CARE (Crisis Assistance, Response and Engagement) mobile crisis team: a May 2024 start, evaluation by UNC’s Criminal Justice Innovation Lab, a 98% diversion rate from arrest/charge and plans for a Carrboro‑funded crisis counselor position to join the team.

Deputy Manager Kate Fenhagen reviewed the CARE (Crisis Assistance, Response and Engagement) mobile crisis pilot and told the joint meeting that Carrboro intends to fund a social‑worker position to integrate the town into the program.

Fenhagen said CARE started operations in May 2024 in Chapel Hill and is a mobile team designed to respond to 9‑1‑1 calls and other community requests that involve behavioral health, substance use or IDD concerns that do not require law enforcement or emergency medical transport. The core mobile unit includes a crisis counselor (social worker), a peer…

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