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Friend of the Court report: office exceeds statewide case-start and order-establishment benchmarks; staff retirements expected to trigger internal bids
Summary
Jackson County Friend of the Court (FOC) staff told commissioners the office is exceeding statewide metrics for starting new child support cases, establishing orders and service of process, while two long‑time employees plan to retire and trigger substantial internal movement.
A Friend of the Court staff member reported to the Jackson County Board of Commissioners’ committee that the office is exceeding statewide performance metrics for new case processing, order establishment and service of process.
The staff member said the statewide metric for the new-case processing benchmark is 75 percent, and described the office’s focus on locating parties, meeting with clients promptly at case start, completing DNA testing and moving…
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