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Board staff raises concerns about Counseling Compact database rollout and data-sharing; $30 administrative fee adopted
Summary
Board staff reported delays in the Counseling Compact database rollout, concerns about vendor responsiveness and transparency, and explained a newly adopted $30 administrative fee. Commissioners flagged a potential legal issue over uploading non-participating licensees' data.
Board staff reported on the Counseling Compact’s implementation status, telling members the compact’s shared database and application remain under development and that Florida — an early adopter — is part of the beta testing group. The staff report described missed deliverables from the vendor building the compact clearinghouse and requested greater transparency from the contractor.
The staff member reported that the compact’s project manager and vendor failed to present comprehensively at the compact’s annual meeting. The board heard that commissioners were told an application is anticipated in August 2025 but that the project lacked a clear implementation timeline. The board’s representative said the vendor demonstrated the system to certain executive staff on March 5 and that recordings and preliminary…
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