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Audit: Austin Water is reducing main failures but lacks formal prioritization procedures
Summary
City auditor staff reported that Austin Water’s water main failure rate is declining and below industry benchmarks, but the utility lacks fully documented procedures for planning large‑diameter leak detection and small‑diameter replacement projects.
Sam Sokolow, auditor in charge with the City Auditor’s Office, presented the office’s audit of water main maintenance and repair to the Audit and Finance Committee on March 26.
The audit found the city has roughly 4,000 miles of water mains and that Austin Water’s distribution‑main failure rate has generally declined and sits below industry and optimized benchmarks. The office credited Austin Water’s Renewing Austin small‑diameter replacement program, contracted leak detection and condition assessments, timely repair response for high‑priority leaks and coordination with…
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