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Semiannual review: LA County Fire and McCormick Ambulance report improved ambulance response times July–December 2024
Summary
Los Angeles County Fire and McCormick Ambulance delivered the semiannual July–December 2024 performance report to the Hermosa Beach City Council, showing average EMS response times in the 4–5 minute range and reporting fewer delayed high‑priority ambulance responses than in earlier periods.
Los Angeles County Fire and McCormick Ambulance presented their semiannual performance review for the July–December 2024 period. The report covered call volumes, average response times, and delays by priority code.
Key figures from the presentation - Los Angeles County Fire: 977 total calls during the six‑month period; overall average response time 4 minutes 41 seconds; EMS calls (603) averaged 4 minutes 33 seconds. County data showed six total delays and generally compliance with NFPA standards. - McCormick Ambulance: 748 calls received, 432 completed responses and 316 canceled calls. McCormick reported three Code‑2 delays and 28 Code‑3 delays across the six months (31 total). The contract standard for Code‑2 is 90% within 15 minutes and for Code‑3 is 90% within 8 minutes 59 seconds; McCormick met the Code‑2 standard each month, and met the Code‑3 target in November and December but had room for improvement in other months. Primary causes of delays reported were multiple concurrent calls and resource availability.
Council feedback and staff follow‑up Councilmembers thanked the providers for improved performance; one councilmember singled out measurable improvement in McCormick’s response times and asked staff to pass along appreciation. Staff and providers noted McCormick could not attend in person but agreed to follow up on specific call details if council or the public had questions.
Why it matters Response times for EMS and fire incidents directly affect public safety. The report provides the council and the public with a factual account of performance against contractual standards and highlights where system capacity and multiple concurrent emergencies can lead to delays.
Next steps Staff will relay council appreciation to McCormick and continue to monitor monthly performance data and contractual compliance.
