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National EMS reports improved response times, outlines costs and new services to Oconee County commissioners
Summary
National EMS told the Oconee County Board of Commissioners it met contractual response-time goals in 2024, described new clinical and equipment upgrades, and detailed the service's billing, subsidy and readiness costs.
National EMS, the county's contracted ambulance provider, told the Oconee County Board of Commissioners on Tuesday that it met its memorandum-of-agreement response-time target in 2024 and described new clinical protocols, equipment upgrades and the financial pressures that underpin ambulance billing.
John Bridal, vice president of operations for National EMS, said the service received 4,111 calls in Oconee County in 2024 and transported 2,812 patients, a roughly 60% transport rate. Bridal said priority-1 response times — the most urgent calls such as chest pain and severe trauma — averaged 9 minutes and 6 seconds last year and that the service met its goal for those calls 93.3% of the time, exceeding the 90% threshold set in the county's memorandum of agreement (MOU).
The presentation included operational and clinical changes. Bridal said National added 12-lead EKG transmission capability for advanced EMTs and EMTs so…
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