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Boerne expands digital outreach, accessibility tools and hires communications staffer
Summary
The city reported increased use of MyBurnie News, chatbot engagement, an Everbridge notification rollout and new ADA‑friendly meeting transcripts; the council was introduced to new communications staffer Bria Jackson.
City communications staff on March 25 updated the Boerne City Council on multiple outreach and accessibility projects, including expanded digital newsletters, a municipal chatbot, emergency notification improvements and new accessibility features.
Director Shadrock said the city’s MyBurnie News site had more than 50,000 page views from roughly 36,000 active users in its first eight months, with most traffic from mobile devices and a large portion arriving via social links. He reported CitiBot, the city’s website chatbot,…
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