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Committee advances proposal to add owner-focused tools, notifications to reduce apartment water shutoffs

2769246 · March 25, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

San Antonio committee advanced a recommendation to send proposed code changes and new owner-liability tools to Council Session A after hearing from tenants, property managers and San Antonio staff about recurring water disconnections when property owners fail to pay utility accounts.

The San Antonio City Council committee voted to advance a package of recommendations aimed at reducing water shutoffs in apartment complexes where owners or property managers fail to pay utility accounts.

The committee's recommendation, moved during the meeting and then approved by voice vote, asks staff to advance code amendments and a set of operational changes to Council Session A addressing notifications to owners and property managers, financial tools for large delinquent accounts, and stronger enforcement measures under Chapter 34 and related city code provisions.

Why it matters: Tenants in multifamily properties have reported losing water service when property owners or managers allow large unpaid utility balances to accumulate. Committee members and staff said changes are intended to increase owner accountability, improve multi-party notification, and preserve service to residents where possible.

Mike Shannon, identified in the meeting as Director of Development Services, told the committee the city and partner organizations have returned in the last 30 days…

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