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Pocomoke City staff propose stricter booking rules, require earlier insurance and online payments for log cabin rentals
Summary
City staff asked the council at a work session to tighten the log cabin rental process, proposing forfeiture rules for late cancellations, earlier proof of insurance, an online payment portal and clearer deadlines for security deposits to prevent lost revenue.
Ms. Matthews, a city staff member, told the Pocomoke City Council at a March work session that the city has been losing rental revenue when people pay security deposits to hold the log cabin date but later fail to complete rental payments or notify staff they selected another venue. She said the current practice gives a prospective renter two weeks from the date the city emails or provides the application to pay the security deposit and two weeks from the event date to pay the balance and supply a certificate of insurance.
The staff discussion centered on several proposals to reduce no-shows and…
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