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District outlines retiree transition to Medicare Advantage, says most issues resolved but communication must continue
Summary
Officials reported on March 24 that Charles County’s move to a Medicare Advantage retiree plan has had a high volume of calls but a strong resolution rate through the vendor Retiree First; staff said they will expand outreach and add a retiree benefits position in next year’s budget.
District staff briefed the board March 24 on the transition of retiree health coverage to a Medicare Advantage plan and described a high volume of retiree calls but generally positive resolution rates via the district’s vendor Retiree First.
Benefits staff said the change was chosen for plan design and cost reasons: the Medicare Advantage PPO offered lower out‑of‑pocket maximums, no medical or prescription deductibles for many services and a consolidated single ID card for medical, pharmacy, dental and vision. CareFirst/Blue Cross…
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