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TABC reports heavy AIMS use since go-live, flags vendor QA issues in phase 2
Summary
TABC said its AIMS licensing and registration platform has processed tens of thousands of transactions since going live and that phase 2 faced vendor quality-assurance and design-clarity challenges; staff outlined fixes and a phase-3 minimum viable product scope.
TABC IT staff reported that since AIMS went live through March 10 the system had processed tens of thousands of transactions and experienced substantial user activity while the agency continued phase-2 and phase-3 development.
Laurie Sanchez, deputy director of the IT division, said AIMS had recorded roughly 52,000 original license applications, about 99,000 renewal applications, 92,000 product registrations and approximately…
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