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Roseville libraries report heavy self-checkout use, roll out smartphone checkout app
Summary
Library staff told the board that self-checkout handled 88% of physical checkouts from July–December 2024 and described a new Roseville Public Library smartphone app that integrates with security gates for contactless checkout.
Library technology staff told the Roseville Public Library Board on March 24 that customers are using self-service technology for the majority of physical checkouts and that the library is rolling out a smartphone checkout app this month.
"In the six-month period from July to December 2024, almost 300,000 physical items were checked out from the libraries. Eighty-eight percent of those were checked out on the self check," Rachel Frouse, a library technology supervisor, said at the meeting. Frouse said the…
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