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Airport workers and advocates tell council understaffing and low pay at CLT threaten safety and service
Summary
Multiple airport workers and advocates urged council to act on understaffing, low pay, and high turnover at Charlotte Douglas International Airport, and asked the city to consider procurement or ordinance levers to improve contractor standards for essential airport jobs.
Several Charlotte Douglas International Airport workers and advocates spoke at the March 24 council meeting, describing understaffing, high turnover, injuries and low pay among contractors who support passenger services and aircraft cleaning. Speakers asked council to consider policy levers to improve standards for contracted airport workers.
Workers described frequent understaffing that forces employees to rush tasks, accept double workloads, and face injury risks. Cabin cleaner and contracted worker Marybelle McBeath said teams of as few as four people were expected to…
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