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Metro Transit outlines cleaning and repair standards, reports thousands of service requests and steps to deter vandalism
Summary
Metro Transit told the Senate Transportation Committee it enacted cleaning and repair standards and reported thousands of service requests and improvements, including anti‑graffiti art and protective clings for station glass.
Metro Transit officials updated the Senate Transportation Committee on March 24 about adopted standards for cleanliness and timely repair of vehicles and facilities and summarized the agency’s 2023–24 legislative reports.
Deputy General Manager and Chief Operating Officer Brian Funk said the standards — adopted in September 2023 in response to Minn. Stat. 473.412 — set minimum cleaning and inspection intervals, procedures for removing graffiti and vandalism, and timelines for repairing damage. Funk told the committee that the agency also published a public feedback form (accessible by QR codes at stations) and improved internal intake and assignment processes.
Metro Transit reported that in the first six months of 2024: staff generated more than 1,400 work orders for public…
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