Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Outreach Engagement topic
No spam. Unsubscribe anytime.
Authority ramps spring outreach; podcast hits 75 episodes and staff expand accessibility work
Summary
The outreach team outlined an expanding spring schedule of community events, a new partnership with the Judicial Branch Office of Victim Services, a website accessibility review, and podcast milestones including 75 episodes and nearly 7,100 downloads.
The Connecticut Paid Leave Authority’s outreach team told the Outreach & Engagement Committee it is ramping up spring events across the state, expanding partnerships, and completing digital-accessibility and contact-data reviews to improve service to residents.
Jessica, who presented the outreach update, said the team had participated in events with the Small Business Administration, UConn, CBIA and community fairs and is scheduled for upcoming conferences including True Colors Sojicon at UConn and the Tri-State SHRM Conference at Mohegan Sun. "Tomorrow and Saturday, we will be up at UConn, the Storrs campus for the true colors Sojicon event," she said.
Jessica highlighted a partnership with the Judicial Branch Office of Victim Services to publicize an October change that allows victims to seek compensation from both the Office of Victim Services and Connecticut Paid Leave for qualifying situations; staff plan an op-ed for National Crime Victims Rights Week and a joint podcast. She also summarized staff media appearances and outreach to employers and community organizations, and said staff revamped the program’s video library and website navigation.
Nancy provided the committee an update on the paid-leave podcast, reporting the program reached 75 episodes and 7,090 total downloads with 988 downloads in the last 90 days. "We hit 75 episodes," she said. Nancy described episodes planned for March and April on topics including developmental-disability awareness, LGBTQ health month, and victim services tied to the Office of Victim Services.
Jessica also said staff are conducting a PDF accessibility review of website materials and analyzing "Contact Us" form data to find common question trends and improve the user experience. She credited team members — Nicole, Amber, Virginia and others — for outreach and content work and noted Michael Caesar will represent the authority at an employer panel on paid leave.
Committee members praised the team’s work and encouraged continuing periodic user research to sustain improvements. The meeting adjourned at 9:49 a.m.
