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Board hears enforcement, licensing and CE audit statistics; staff flags exam pass rates and CE audit failures

2740651 · March 23, 2025
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Summary

The board received its periodic enforcement and licensing reports showing consumer complaints, citation and fine totals, licensing counts, exam pass rates and continuing education audit findings; members discussed enforcement guidelines, reporting and outreach to programs.

The Dental Hygiene Board of California received an informational enforcement and licensing update at its March 22 meeting that included complaint volumes, citation totals, licensing counts, exam pass rates and continuing education audit results.

Assistant Executive Officer Albert Law reported that for fiscal year 2024'25 (through February 2025) the board had received 63 consumer complaints and 9 arrest/conviction complaints, initiated 272 complaints overall and closed 366 investigations in the reporting period. The board issued 231 citations and fines totaling $192,800 and $101,375 in other fines this fiscal year; probation monitoring flagged seven violations and included positive drug screens for banned substances in that group.

On licensing and examinations, staff reported 403…

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