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PUC-regulated small water systems: operators, aging infrastructure, metering and cybersecurity emerge as top concerns
Summary
RCAC and PUC representatives outlined operational realities for PUC-regulated utilities: small populations, reliance on groundwater, common use of sodium hypochlorite treatment, rising concern about source protection and increasing deployment of smart meters to locate losses.
Joy Gannon, a representative of the Rural Community Assistance Corporation, gave a detailed overview of PUC-regulated public water systems and common operational issues facing small utilities across Hawaii.
Gannon said many PUC-regulated systems serve communities on island outskirts where counties did not provide public water early in development. "They're typically in locations where the county did not have a public water system to begin with," she said, and noted that on some islands the PUC-regulated population totals are in the low tens of thousands. She described the "rule of a hundred" used by operators to explain SDWB's public water system threshold (15 service connections or serving 25 people 60 days…
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