Board approves updated residential garbage and recycling regulations tied to new contractor

2730024 · March 21, 2025

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Summary

The board approved updated residential solid waste and recycling regulations to reflect a contract transition to 'John's' beginning March 31 and to codify cart ownership, replacement and service-request procedures and fees.

The Waukesha City Board of Public Works on March 20 approved updated residential garbage and recycling regulations needed for an incoming contractor (referred to in the meeting as “John's”) that takes effect March 31.

Staff said the rules align with the city's ordinance and provide residents instructions specific to the new contractor, covering cart ownership, procedures for replacing or exchanging carts, requesting additional carts and updated handling of bulky items. Staff described a new option under the contract for residents to pay for a return pick-up when they miss the scheduled collection, distinct from a standard missed-collection policy.

Staff identified replacement and exchange fees for carts of $75 per occurrence (to cover a cart and the service call). The materials also referenced an additional fee structure for requesting a large garbage cart; the transcript included a reference to a figure of “97” and a $15 fee associated with requesting the large cart as used previously for cart selection; the precise application of those figures was not fully clarified in the discussion.

The board moved and seconded the item; the motion carried on a voice vote. Staff said Brandon and Dustin would be available to answer resident questions and that council-level action is not required for this regulation update.

The item updates administrative regulations to reflect the contractor change, fee structure and service details for residents.