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Purchasing agent reports Kaizen improvements, staffing shortfall and business outreach ahead of Choose How You Move events
Summary
Purchasing Agent Dennis Rowland reported on a productive quarter: an in‑person summit drawing 242 attendees, Kaizen continuous‑improvement activities, a delegation of purchasing authority increase to $50,000, outreach events for the Choose How You Move plan and staffing pressures that leave buyers with about 20 solicitations each.
Purchasing Agent Dennis Rowland told the Procurement Standards Board that the purchasing team completed a productive quarter, including an annual procurement summit, Kaizen process‑improvement work and implementation steps tied to an increase in delegated purchasing authority.
"Very productive quarter," Rowland said, reporting that 242 people attended the department's March procurement summit virtually and that the department has participated in a Metro Council procurement working group since last September. He said the office used "voice of customer" feedback and external benchmarking, including NIGP and the Harvard Kennedy School, to support Metro Council approval to raise the delegation of purchasing authority from $25,000 to $50,000; staff set a go‑live date of Feb. 15 and completed departmental training.
Rowland outlined Kaizen activities the office has…
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