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OHA staff outline modernization plan for Hawaiian Registry program; propose equipment and system upgrades

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Summary

OHA staff reported that the Hawaiian Registry Program is operating on an outdated, largely paper‑based system, serving roughly 41,000 registrants. Trustees were told staff will pursue system upgrades, add printing machines for island offices and remove the five‑year renewal requirement to speed processing.

Office of Hawaiian Affairs staff told trustees on March 20 that the Hawaiian Registry Program (HRP) is operating on aging systems and limited staffing and that administration plans upgrades and modest equipment purchases to improve service.

Program background and current state Benefits‑services manager Ilima (full name reported in the meeting packet) explained that OHA’s registry is intended to document native Hawaiian ancestry and that the program—created in the early 2000s—has registrants worldwide. The registry currently lists roughly 41,000 people, staff said. The application process requires a birth certificate showing ancestry and an ID; applicants must submit paperwork by email or mail under the current process because the registration system is not an…

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