Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Committee advances bill requiring refunds to original payment and fee prorating for partial or failed food deliveries
Summary
AB 578 would require platforms to refund consumers to their original payment method for missing or partial orders and prorate platform fees and tips to workers; the author said the bill responds to real consumer harm and limited customer‑service access in delivery apps.
The Assembly Privacy and Consumer Protection Committee passed AB 578, a consumer‑protection bill that would require food delivery platforms and similar services to refund consumers to their original form of payment when orders are missing or only partially delivered, and to prorate marketplace fees when a portion of an order is not fulfilled.
Author Assemblymember Bauer‑Kahan said the bill sprang from a personal incident: she ordered ten pizzas for a large gathering and received only one. The…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
