High Point staff demo shows Inviso dashboards, public launch planned for fall

Meredith Martin, Strategic Initiatives Manager, demonstrated Inviso — the city’s new performance-management application — to the Transparency Engagement and Communication Committee on March 19. Martin said the platform will track the city’s strategic-plan goals, objectives, initiatives, key performance indicators and major projects, and that staff plan a public launch in the fall with user training next month.

"It's going to be our performance management software," Martin said as she walked the committee through the prototype landing page, goal pages and project-level views. The demonstration showed visual KPI charts, progress bars that indicate status (on track, disrupted, complete, not started), and a project page that can list the latest update, challenges and next steps.

Martin said Inviso was approved for implementation in August and that city staff used an Inviso coaching pilot with two departments during development. She said the platform also includes a capital-projects dashboard with a map view that can pinpoint industrial parks and park projects, and that public-facing dashboards will allow residents to track progress and see project locations. "We plan to make this live in the fall," Martin said, adding staff expect to hold public training events and produce QR codes and a press release to promote the launch.

Committee members asked whether the system would show explanations for delays and support keyword searches and funding tags. Martin demonstrated the "challenge" field that can explain disruptions and said tags will be used to indicate funding sources such as federal grants. She also said the team expects to hold user training at the end of next month so departments can begin entering data and producing reports.

The presentation was informational; committee members expressed support for greater public access to performance data but did not take formal action at the meeting.