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Broken Arrow previews VX Smart customer portal, sets May 5 launch for water-usage alerts and leak detection

2682388 · March 19, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

City utilities staff presented the VX Smart customer portal that will replace the current online payment system and give customers hourly-to-daily water-use data, leak alerts and conservation tools; the city targets a May 5 launch.

Broken Arrow Municipal Authority staff presented VX Smart, a customer portal and billing platform that will provide hourly-to-daily water-usage data, leak detection alerts and a consumer-facing dashboard when the city launches the service on May 5.

Utilities Director Tim Robbins and Communications Director Erin McCulloch described the system as an expansion of the city’s…

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