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OCPO director says office fully staffed, reviewed 529 complaints and launched outreach efforts

2679735 · March 18, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Director Michelle Andre told the Community Police Oversight Board the Office of Community Police Oversight is fully staffed for the first time since its creation, reported reviewing 529 complaints in her first 100 days and outlined expanded community engagement, translated materials and a transparency dashboard.

Michelle Andre, director of the Office of Community Police Oversight, told the board on March 11 that the office is fully staffed for the first time and delivered a 100‑day update highlighting staffing, complaint reviews and outreach work.

Andre said the office reviewed 529 complaints and completed one independent investigation during her initial period as director. She outlined a list of operational accomplishments that included new staffing hires (intake specialist, senior investigator, senior outreach specialist and communications advisor), website and data‑dashboard improvements, translated materials and broader community outreach.

“In my first 100 days... guided by the principles of connect, collaboration, and communication,” Andre said, summarizing the office’s early priorities. She told the board the office has worked with 3‑1‑1 to distribute complaint forms and has translated outreach materials into multiple languages to improve access.

Andre listed other items the office has pursued: establishing a transparency and accountability dashboard with complaint and arrest dashboards; streamlining complaint submission; recommending improvements to Dallas Police Department arrest reports to include offense‑type breakdowns and council‑district trends; conducting ride‑alongs; and distributing printed materials through libraries and recreation centers.

Why it matters: The OCPO is the city’s civilian oversight agency for police conduct. Staffing levels, complaint processing and public outreach affect how residents can report concerns and how the board’s oversight responsibilities are carried out.

Board members praised the pace of the work and asked for more detail on the complaint data; Andre said a fuller report would be circulated to members. She also confirmed the office will continue to expand engagement and refine oversight procedures.

Ending: Andre said she will share a finalized 100‑day report with the board and post it online; the board encouraged continued outreach and asked staff to provide district‑level breakdowns of behavioral‑health and other incident data where feasible.