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Encore area manager tells Grand Prairie council how the company prioritizes storm restoration and tree trimming
Summary
Encore’s area manager said the utility is a transmission and distribution company, not a power seller, and described how it prioritizes repairs after storms, handles vegetation clearance, and uses smart meters and automated devices to reduce truck rolls.
Sean Reddy, area manager for Encore, told the Grand Prairie City Council that Encore does not sell electricity but operates the transmission and distribution system that delivers power to customers.
Reddy said Encore is a “transmission distribution company” and likened the firm to a delivery service: “we're just FedEx. We pick up the package, we drop it to the house.” He told council members Encore collects a delivery charge for each customer it serves and does not generate power.
The presentation and follow-up questions focused on outage priorities, vegetation trimming, equipment that can reduce truck rolls and how the company coordinates with city emergency operations. Reddy said during a storm Encore prioritizes repairs to equipment…
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