Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Audit finds about $229,000 in potential wastewater overcharges for Harvest customers; council sets refund process
Summary
Consultant Raftelis reported roughly $229,000 in potential wastewater overcharges to Harvest development customers from 2018–2024 after GIS and billing analysis; council directed staff to accept refund claims through the calendar year and have the town issue refunds after verification.
A consultant hired by the town found that customers in the Harvest development were billed wastewater rates inconsistently between inside‑city and outside‑city rates at various times since 2018, producing an estimated $229,000 in potential refunds for affected customers.
Raftelis presented a GIS and billing analysis during the March 17 council meeting. The firm reviewed 79 months of billing data (2018–2024), compared billed rates to the town’s wastewater ordinances, and matched customer accounts to the appropriate service area. Raftelis reported that the bulk of the misbilling occurred beginning in 2021 and identified roughly 1,000+ affected billing instances across several years. The…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
